Privacy Policy

1. General

This Privacy Policy explains how Mediela ("Mediela", "we") collects, uses and protects the personal data of visitors of moodleplayer.com (the "Site") and of those who use the forms on the Site.

2. Data we collect

• Demo / assessment form: full name, work email, hotel or company name, role, country, number of properties, approximate number of music zones, main problem, phone number (optional) and preferred call time.
• Technical data: IP address, browser and device information, pages visited, visit duration and referring source (e.g. campaign links, UTM parameters).
• Cookies: see the Cookie Policy for details.

3. Why we use this data

• To receive your demo request, contact you and schedule the assessment call,
• To route your request to our sales team and keep customer relationship (CRM) records,
• To improve the security, performance and experience of the Site,
• To meet our obligations under applicable law.

4. Sharing

Your personal data may be shared with our hosting, email, CRM and analytics service providers only to the extent necessary to provide the service. Your data is never sold or transferred to third parties for their own marketing. Some of our providers may host data abroad; in that case the transfer is made in accordance with applicable law.

5. Retention

Form records are kept for as long as necessary to evaluate the commercial relationship and to meet legal obligations, and are then deleted, destroyed or anonymized.

6. Security

Your data is protected with appropriate technical and organizational measures, including SSL encryption, access authorization and regular backups.

7. Your rights

Depending on your jurisdiction, you may have the right to access, correct, delete or restrict the processing of your personal data, and to object to processing. For any request, contact us at info@moodleplayer.com.

8. Changes

This policy may be updated from time to time. The current version is always published on this page.